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SupereeDuperee

API End Point UserAccount/ClientAndTradingAccount DOWN ?

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I am getting error message while accessing account info through this URL. It started sometime last night. 

https://ciapi.cityindex.com/TradingAPI/UserAccount/ClientAndTradingAccount?UserName=DC321983&Session=abcf29e-0a7d-4a79-8cec-72c2e967fcba

Th GET Result :-

{
    "HttpStatus": 500,
    "ErrorMessage": "Server error",
    "ErrorCode": 500
}

 

Can anyone else please check if it is only me or everyone is affected? Thanks.

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Hi Superee,

I checked with a few of my test accounts and they are all working fine. 

  1. Are you perhaps using a demo account? Demo accounts have a limited period of validity before they expire. Are you able to login with the account and can you perform any other API calls with it?

Kind Regards, PM

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4 hours ago, Physicsman said:

Hi Superee,

I checked with a few of my test accounts and they are all working fine. 

  1. Are you perhaps using a demo account? Demo accounts have a limited period of validity before they expire. Are you able to login with the account and can you perform any other API calls with it?

Kind Regards, PM

Yes, it was DEMO Account. The outage was intermittent on Friday. Working fine this week. Thanks for checking.

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