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KhoaNguyen

Cannot place a Market Order

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When placing a Market order with my account, the status of order returned is 10 (Red Card). And the status reason is 176. Note that I cannot find the status reason of 176 on the list of StatusReason on your documentation page. That list only has 160 StatusReasons. 

So I don't know why my order submission was failed. Note that this problem was occurred two days ago. I still placed order successfully before. 

Would you please check and let me know the reason of this problem? And please show me how I can solve it.

 

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Hi KhaoNguyen,

Status reason 176 relates to new criteria involved for the ESMA leverage cap changes which came into force from the August 1st.

If you could drop a message with your account and also the market Id, we can look into this further.

Thanks.

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