why show me invaild account in MT4? demo account

[nagd 0]

hello

 

I create new demo account

 

I setup MT4 city index and open program

 

I put my account number and my password show me invalid account

 

I setup margin live and open it and put my number account and my password open account and show me details my balance els

 

I put my number account and my password in web trade and open it and show me my details and traders

 

so , why I can not enter to my account in MT4 ?

 

I create anther new account demo anther email

 

the same problem

 

why , what problem ?

 

please I want solution for this

 

thank you

[Physicsman 25]

Hello NagD,

 

Please contact our Client Services team who can help you login. You can telephone, email or use Live Chat - the contact information is at: http://www.cityindex.co.uk/contact-us/

 

Kind Regards,

PM!